Spam Assassin

We’ve noticed a surge in incoming spam and we’re not sure it is related to the Server update we performed on April 21st, but we have decided to take the bold step in enforcing activation of Spam Assassin on all accounts – with email services – on all servers.

Spam Assassin is an email utility that filters out spam by examining incoming email and testing for spam characteristics. It uses Bayesian spam filtering and network testing to screen incoming email, giving each email a score. If an incoming message reaches a predefined score, the message is discarded.

Our customers can still disable Spam Assassin if they feel the filter is filtering out legitimate email. Simply login to your Control Panel, click on the Spam Assassin tool and click the ‘Disable Spam Assassin’ button.

Support email bouncing error

It has come to our attention that customers emailing our technical support email address (or using the contact form) have been receiving bouncebacks – this is related to a configuration error with our domain name (newwinnipeg.net) only.

We apologize for any confusion and concern this caused.

DNS Update Review

On Saturday evening, we updated the DNS server and it was successful for the most part.

About two dozen web sites suffered either a cPanel login error and/or a Webmail login error, early Sunday morning. This was fixed within 5 hours. We found about four web sites were pointing to another web site, and that issue was resolved around noon today.

Only a handful of sites reported problems with their A records, but those were repaired this morning as well.

Please note that our DNS servers are now:

ns.newwinnipeg.net > 209.59.188.18
ns2.newwinnipeg.net > 209.59.188.19

Post-edit: 8:05 pm : another round of DNS errors popped up, causing 28 web sites to point elsewhere or show a 404 error. We repaired these problems around 10:00 pm CST.